My favorite Bug System

http://www.twbsd.org/enu/bug_tracker

What is Bug Tracker

Bug Tracker is a PHP web based bug tracking system. It helps you manage software development. It uses a database to store issues to be done, bugs to be fixed, and features to be added.

Most people are just like me, have limit bug-storing slot in their brains. It's easy to remember one or two issues. However, old issue will be swapped out when new one received. With a bug tracking system, bugs can be managed easier. All software development history can be stored in the database for future reference. Keeping a database of bugs is essential to a good software developing team.

Bug Tracker has two user interfaces. One is for internal developing team. The other is for customers or end users to report their feedback. It has flexible user/group permission management, database search/filter functions, FAQ and document management, and more.

Features

* VERY VERY VERY easy to install
* Easy to use
* Comprehensive permission system
* Email notice when report updated
* Customer feedback interface
* Anonymous feedback interface
* Search/filter on each field
* FAQ/Document management system
* System log, usage statistic
* UTF-8 support
* Multi-language user interface
* Upload attachment
* HTML editor in text area
* Support PostgreSQL and MySQL
* Support sending email through SMTP server that requires authentication

The Bug Tracker is a high performance application. It has been well tested. After tested its capacity on AMD 1G Hz CPU and 256 MB RAM machine running FreeBSD 5.3, we found that when there are 1000 users, 10000 anonymous users, 10000 reports, 10000 documents, and 10000 FAQ, the system is still very smooth.